Our Story

The metronovae Journey

Founded in the heart of Lisbon's vibrant culinary scene, metronovae emerged from a simple observation: restaurants generate vast amounts of customer data, yet most struggle to transform this information into actionable insights that drive loyalty and growth.

Our founders, experienced in both hospitality and data analytics, recognised the gap between the sophisticated analytics tools available to large corporations and the practical needs of restaurant owners. This insight led to the creation of metronovae – a specialised platform designed specifically for the unique challenges and opportunities within the restaurant industry.

Today, we work with restaurants across Europe, from intimate family-owned establishments to growing restaurant groups, helping them understand their customers better and build stronger, more profitable relationships through data-driven insights.

Our Mission

To empower restaurant owners with sophisticated analytics tools that transform customer data into actionable insights, driving loyalty, retention, and sustainable business growth in an increasingly competitive marketplace.

Our Vision

To become Europe's leading provider of restaurant customer analytics, enabling every restaurant to harness the power of data to create exceptional dining experiences and build lasting customer relationships.

Our Core Values

The principles that guide everything we do for our restaurant partners

Data Integrity

We maintain the highest standards of data accuracy, security, and privacy, ensuring our restaurant partners can trust the insights we provide to make critical business decisions.

Customer-Centric Approach

Every feature we develop and every insight we deliver is designed with the end goal of helping restaurants better serve their customers and build meaningful relationships.

Innovation & Simplicity

We believe powerful analytics should be accessible to everyone. We continuously innovate to make complex data analysis simple and actionable for restaurant operators.

Partnership Mindset

We view ourselves as partners in our clients' success, providing ongoing support, training, and strategic guidance to maximise the value of their analytics investment.

Results-Driven

Our success is measured by the tangible improvements our clients see in customer loyalty, retention rates, and overall business performance.

European Excellence

Based in Lisbon and serving restaurants across Europe, we understand the diverse cultural and regulatory landscape of European hospitality markets.

Our Expert Team

Dedicated professionals with deep expertise in restaurant operations and data analytics

Chief Executive Officer

Strategic Leadership

Leads our vision to transform restaurant analytics across Europe, bringing extensive experience in hospitality technology and business strategy.

Head of Analytics

Data Science & Research

Develops advanced analytics models and machine learning algorithms that power our customer insights and predictive capabilities.

Customer Success Director

Client Relations & Support

Ensures our restaurant partners maximise the value of their analytics investment through training, support, and strategic guidance.

Our Achievements

Milestones that reflect our commitment to excellence in restaurant analytics

2019

Company Foundation

metronovae was established in Lisbon with a mission to democratise restaurant analytics for businesses of all sizes.

2021

First Major Platform Release

Launched our comprehensive customer loyalty analytics platform, serving our first restaurant partners across Portugal.

2023

European Expansion

Extended our services across Europe, helping restaurants in Spain, France, and Italy transform their customer relationships.

2024

Advanced AI Integration

Introduced machine learning-powered predictive analytics, enabling restaurants to anticipate customer behaviour and trends.

Why Restaurant Owners Trust metronovae

Our deep understanding of the restaurant industry, combined with cutting-edge analytics technology, makes us the ideal partner for restaurants looking to leverage data for growth.

Industry Expertise

Deep understanding of restaurant operations, customer behaviour, and industry-specific challenges.

Rapid Implementation

Quick setup and integration with minimal disruption to your daily operations.

Ongoing Support

Dedicated customer success team providing continuous support and strategic guidance.

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